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Errors using versions older than 1.19.3

If you are kicked from the server and see an error message that looks like this:
Caused by: com.viaversion.viaversion.exception.InformativeException: Please report this on the Via support Discord or open an issue on the relevant GitHub repository
It is caused by the plugin that lets you connect with older versions not being able to get the data from an old player head either in your inventory, at your base, or possibly in your chest. Please try reconnecting with version 1.19.3 and clear out some older heads from your location before attempting to connect again with an older version.

Verification & whitelisting help request
Started by Callan

Callan

Callan

Joined
02 Mar 2023
Last Seen
08 Mar 2023
Topics
1
Posts
2

Hi, I am a new user who just joined yesterday. Looks like I'm dealing with 2 issues.

1. When I created an Autcraft account for my autistic son, I didn't know any better and just put a random name as Minecraft username. I found out it's taken when I bought the java Minecraft edition today and created his Minecraft gamer tag (random name + numbers). Is there anyway to change that in my Autcraft account? Or does it even matter if I can do #2?

2. In the connections tab of the account, there is a pending verification. I clicked Verify and it gave me a command to type. I typed it when logged played as a single player, it said error. Am I doing it at the wrong place or the wrong way? I don't even know the word ingame? Does it mean inside the game? Sorry. I haven't got a clue.

Please help. As I don't play any type of games, and please excuse this novice. I am just trying to get my kid to Autcraft server so he can play safely. Appreciate your help.

Callan · 28 days ago
pi3_14159265358

pi3_14159265358

B
I
Joined
31 May 2022
Last Seen
22 Mar 2023
Topics
6
Posts
32

(Answer to 1) Your Minecraft username and your Autcraft username should be the same.

(Answer to 2) You applied 2 days ago and it will take 2 weeks to get accepted.

pi3_14159265358 · 27 days ago
Callan

Callan

Joined
02 Mar 2023
Last Seen
08 Mar 2023
Topics
1
Posts
2

Thank you. I have opened a new account with matching username to Minecraft now. 

Callan · 24 days ago